S23ultra Privacy Policy — Data Protection for Malaysian Users
Your privacy is our priority. This policy clearly explains how s23ultra collects, uses, stores, and protects your personal information as a platform user in Malaysia.
Effective date: 1 January 2026. All data is processed in accordance with applicable data protection laws in Malaysia.
Privacy Policy Contents
- 1. Information We Collect
- 2. How We Use Your Information
- 3. Cookies & Tracking
- 4. Data Storage & Security
- 5. Third-Party Sharing
- 6. User Rights & Contact Us
1. What information does s23ultra collect?
When you register or use the s23ultra platform, we collect various types of information to ensure our services run smoothly and securely. The following are the categories of information we may collect:
Account Information
During registration, we collect your full name, date of birth, email address, phone number, and other details required to verify your identity. This information is used to manage your account and ensure only eligible users can access the platform.
Device & Browser Information
We automatically collect technical data such as your IP address, device type, operating system, browser type, and screen resolution. This data is used solely for security purposes, fraud detection, and improving the user experience on the s23ultra platform.
Payment Information
To process deposits and withdrawals in Malaysian Ringgit (RM / MYR), we may collect information related to your chosen payment method — including the account holder's name and masked account number. We do not store full card numbers or sensitive payment details directly on our servers.
Platform Usage Data
We record in-platform activity such as bets placed, games played, pages visited, and session times. This data helps us understand user behaviour and improve the services we offer.
Types of Data Collected
- Account & identity information
- Device & browser data
- MYR Payment Information
- Activity & usage data
- Cookies & session data
2. How Is Your Information Used?
S23ultra uses the information collected solely for the following purposes:
- Account management: Verify user identity, process registrations, manage logins, and maintain account security.
- Transaction processing: Process deposits and withdrawals in MYR, verify payments, and generate accurate transaction records.
- Fraud prevention: Detect and prevent suspicious activity, account misuse, and violations of our terms of use.
- Service communications: Sending important notifications about your account, transactions, promotions you have opted into, and policy updates.
- Platform improvements: Analyse usage patterns to improve the interface, performance, and content of the s23ultra platform.
We Will Never Use Your Data To:
- Sell personal information to third-party advertisers
- Share data with parties unrelated to platform operations
- Make significant automated decisions without human review
- Retaining data longer than is necessary for its processing purpose
3. Cookies and tracking technologies — how do they work?
S23ultra uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small data files stored on your device when you visit our website or use our app.
Types of Cookies Used
- Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
- Performance Cookies: Collect data on how users interact with the platform to help us improve the user experience.
- Preference Cookies: Store personal settings such as your preferred language and display preferences.
You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect the functionality of the s23ultra platform. Most modern browsers allow you to view, manage, and delete cookies via their privacy settings.
4. How is your data stored and protected?
S23ultra takes its responsibility to protect users' personal data seriously. We implement a range of technical and organisational security measures to keep your data safe at all times.
Technical Security Measures
All communications between your device and s23ultra's servers are protected with industry-standard SSL (Secure Socket Layer) encryption. Sensitive data such as passwords is stored in an irreversible hashed format. Our systems are continuously monitored to detect any unauthorised access attempts.
Data Retention Period
We retain your personal data for as long as your account remains active or as needed to provide our services. Following account closure, data required for legal compliance may be kept for a period specified by applicable regulations before being securely deleted.
Third-Party Sharing
S23ultra does not sell or rent users' personal data to third parties. We may share limited information with service providers who support platform operations — such as approved payment processors — subject to strict confidentiality agreements. We may also disclose information when required by law or by order of a competent authority.
5. Your Rights as a User & How to Contact Us
User Data Rights
As an s23ultra user, you have the following rights regarding your personal data:
- Right to Access: You have the right to request a copy of the personal data we hold about you at any time.
- Right to Rectification: You may request that we correct or update any information that is inaccurate or incomplete.
- Right to Erasure: In certain circumstances, you have the right to request deletion of your personal data, subject to applicable legal obligations.
- Right to Object: You may object to the processing of your personal data for direct marketing purposes.
- Right to Data Portability: You may request a copy of your data in a reusable format where technically feasible.
Privacy Policy Updates
S23ultra reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. Users will be notified of any significant changes via in-platform notifications or email. Continued use of the platform after changes take effect constitutes acceptance of the updated policy.
We encourage you to review this page periodically to stay informed about how we manage your data.
Contact Our Privacy Team
If you have any questions, concerns, or wish to exercise your privacy rights, please contact us:
Email: [email protected]
Response within 3–5 business days.
FAQYour data is safe with s23ultra
Register with confidence — our platform is built to protect your information while delivering the best entertainment experience in Malaysia.